Shipping & Delivery Policy
We ship our handmade ceramics to ceramic art lovers across the globe with guaranteed safe arrival.
🚀 Worldwide Express Delivery
All physical ceramic items are shipped from our studio via premier air express carriers (DHL Express, FedEx, UPS, ShipEntegra). Standard estimated delivery times after dispatch are:
- United States & Canada: 3 – 5 business days
- Europe & UK: 2 – 4 business days
- Australia & New Zealand: 4 – 7 business days
- Rest of the World: 4 – 8 business days
📦 Shatterproof Protective Packaging
Ceramics require extra delicate care. Each item is individually wrapped in high-density bubble protective layers, placed into double-walled corrugated cardboard boxes, and reinforced with shock-absorbing foam. In the extremely rare event of transit damage, we issue a 100% free replacement immediately.
⏱️ Order Processing & Tracking
In-stock items are dispatched within 1 to 2 business days. Once shipped, you will receive an automated email containing your live tracking link.
⚡ Instant Digital Products
Digital SVG and vector pattern purchases require zero physical shipping. Downloads are instantly unlocked on your account dashboard immediately after purchase confirmation.